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Support Center
We will be glad to answer all your questions about myGEKKO. Share opinions with other users and experts in our forum, use our knowledge base to get information or contact us directly. And if you have suggestions or a new idea for us, send us your feature proposal.
Create Support Ticket
The fastest way to our support.
If you see a green chat button on the bottom right, we can now help you even faster via live chat. Let's chat
Create ticket now
If you see a green chat button on the bottom right, we can now help you even faster via live chat. Let's chat
Create RMA ticket
For specialist companies only!
If you suspect a defect in one of our products, please create an RMA ticket. We will receive your complaint and let you know how to proceed.
Create RMA ticket
If you suspect a defect in one of our products, please create an RMA ticket. We will receive your complaint and let you know how to proceed.
Support Center
Knowledge base
Use our online documentation as a comprehensive reference work and find the answers you are looking for. This section contains tutorials and instructions as well as documentation and manuals.
Software Updates & Downloads
Always up to date with the myGEKKO software updates.Several manuals, applications and additional systems can be downloaded here.
Here you can find the software updates & downloads
Phone support
In urgent cases, you can also contact directly our technical support service. We will process your request as soon as possible.
Our Technical Support is at your disposal from Monday to Friday from 9:00 to 12:00 am and from 13:30 to 17:00 pm under the following phone numbers:
ITALY:+39 0474 830 439
GERMANY:+49 89 215470717
ITALY:+39 0474 830 439
GERMANY:+49 89 215470717
Our guys in support are glad to help you
Create support ticket
If you have any questions, please contact our myGEKKO Support.
Simply fill out the form and send it off.
Simply fill out the form and send it off.